FAQs

  • When will I receive my tracking number?
    You’ll usually get your tracking number within 1–2 business days of your order.
  • Why isn’t my tracking number working?
    It can take up to 5 days after issuance for carriers to activate it.
  • How fast is the delivery time?
    Standard delivery takes 7–30 days depending on your location.
  • What is your return/exchange policy?
    If you’re not satisfied, we offer a full refund—no questions asked.
  • Do you offer free shipping?
    Yes! We ship free on all orders—no minimum required.
  • What payment methods do you accept?
    We accept Visa, MasterCard, American Express, PayPal, and Apple Pay.
  • Can I change or cancel my order?
    Please email support@myomnidrone.store within 12 hours to modify or cancel.
  • How do I care for my product?
    Check the included manual for cleaning and maintenance tips to extend its life.
  • Do you ship internationally?
    Yes—our 7–30 day delivery window applies worldwide.
  • How can I contact customer support?
    Email us at support@myomnidrone.store. We reply within 24 hours.